“Maybe stories are just data with a soul.”

Brené Brown


Record Keeping


Practical Reasons for Keeping Records

Practical Reasons for Keeping Records



Records provide important information on the effectiveness and usage of the Service.




There are a number of practical reasons why it is important to keep a record of the guidance process.  Records provide an accurate representation of interactions between a client and their guidance counsellor or adult guidance information officer. This makes for greater transparency and more informed decision-making.

More appropriate referrals can be made if they are based on written evidence.  Records ensure that there is a continuity of service as things can be checked, referred to and tracked.  Clients are more involved in the guidance process, if they agree steps about their future and these are then recorded.  Completing records with the client provides opportunities for feedback and discussion.  It is easier to plan and review things if goals and areas of responsibility are clearly written down.  They make it easier to track and manage the client’s progress through the Service. 

Records provide the guidance co-ordinator with important information on the effectiveness and usage of the Service. Records serve as evidence in relation to monitoring against relevant quality standards.  Accurate records allow us to evaluate our Service and facilitate external evaluation. Applications for funding need to be accompanied by written evidence where appropriate. Accurate records can provide an excellent tool in the preparation of reports for local management.

Records provide the Department of Education and Skills, SOLAS and NCGE with essential information for monitoring, evaluation and policy development nationally.