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“The architect should strive continually to simplify; the ensemble of the rooms should then be carefully considered that comfort and utility may go hand in hand with beauty.”

Frank Lloyd Wright

ServiceDelivery

Guidance Environment

 

Outreach

 

 

Guidance counsellors and adult guidance information officers are often required to work in a number of different Outreach Centres.  Therefore, they may be required to: identify the parameters of the geographical area; become familiar with all the Centres and negotiate a suitable working area and time of attendance.  There are some simple guidelines, outlined below, which should help make working in an outreach environment a good experience.

 

 

When guidance counsellors meet with their clients forone to one’ sessions in an Outreach Centre, the space they work in should:-

  • be a dedicated room for the use of the Guidance Service at specific times;
  • be located in a quiet area with no distractions (such as noise);
  • Explain the need for privacy without interruptions - consider placing a ‘Do not disturb’ sign on the door when the room is in use;
  • Be a suitable environment - suitably lit, heated and ventilated with adequate seating and ideally, a table;
  • have a cupboard or storage area for the most commonly used materials and resources;
  • have internet access to link in to the guidance counsellor’s laptop;
  • be visible and integrated within the Centre.

 

Personal Safety

It is important, particularly when working with high risk clients, to give consideration to:-

  • Visibility - Having a meeting room that incorporates glass panels into the door or doors;
  • Security - Having a secure storage area for staff personal belongings;
  • Safety - Items which could be used as weapons, such as scissors, need to be securely stored away;
  • Access - Doors need to open from both sides and guidance counsellors need to position themselves to that they can exit the room without obstruction;
  • Emergency- There needs to be a system in place for raising the alarm in cases of emergency;

(In providing an Adult Educational Guidance Service, ensure that you have access to and comply with your employer's (ETB+WIT) Health and Safety Policies.)

 Activity

Activity

Can you identify any other safety precautions you might want to take when working with high risk clients?

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