“Without ambition one starts nothing. Without work one finishes nothing. The prize will not be sent to you. You have to win it.”

Ralph Waldo Emerson


Service Delivery


Service Delivery


Welcome to Service Delivery.  This section explores quality guidance and information provision in an adult guidance context.  In the first instance, it is important to look at some of the theoretical underpinnings, which inform adult guidance.



The DES Learning for Life:  White Paper on Adult Education (2000) was a landmark document for adult education.

PDF: Learning for Life: White Paper on Adult Education - July 2000

This White Paper, in its commitment to lifelong learning, recognised the importance of guidance in education for adult learners and described guidance as ‘a range of activities designed to assist people to make choices’.

In 2007, the National Guidance Forum Report highlighted the importance of a ‘self-directed’ model of guidance.  The Forum stated that:

“Guidance facilitates people throughout their lives to manage their own educational, training, occupational, personal, social and life choices so that they reach their full potential and contribute to the development of a better society.”

Adult guidance practice aims to ensure that:-

  • educational and vocational guidance is based on an acknowledgement of the individual’s fundamental right to self-determination;
  • The needs of the learner are always to the forefront and
  • the learner’s right to make their own decisions regarding their future, always being acknowledged.

Adult guidance practice is mindful of:-

  • educational choices which may form the building blocks of career development;
  • career pathways that may lead to jobs and/or enterprise routes;
  • personal development which may enhance the life of the client, their family and wider community;
  • volunteering, which may provide work experience and/or make a significant contribution to community and society;
  • educational ‘taster programmes’ which may help adults around educational and career choice.